Reviews of Sjöstaden Skybar

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Worst experience ever! Everything from the "head waiter" who says something like "you should sit there" and points out to the sky, of which I jokingly ask if we should sit in the sky. He says, "I told you that," and points to a table with no compassion at all. Then after we eat, we think we'll have a glass of wine at the bar. I'm standing at the edge of the bar, getting no service, so I walk up to the person standing at the bar and ask if it's him I'm ordering from. I get the following reply: "I'm busy and can't handle your problems just like that. I'll come to you when it's your turn." Oh well, I think. I try to answer that I've been working with the POS system you use, i.e. the one from Trivec, to which the bartender says "well, should you order a Trivec or what". A little shocked as I am by the strange answer and the course of the conversation, I say that I just want to order a glass of wine. He says again that he can't take orders from people like me and that he will now contact someone who can escort me out. I don't understand anything, and turn to my companion and tell them what's going on, of which everyone takes their jackets and we leave. I've never been treated so disrespectfully as this evening with you.

Worst experience ever! Everything from the "head waiter" who says something like "you should sit there" and points out to the sky, of which I jokingly ask if we should sit in the sky. He says, "I told you that," and points to a table with no compassion at all. Then afte... Show full »

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Works in the house (Stockholm01) and think so nice to have a sky bar and be able to invite a little nice to lunch sometimes – NOT. This is without joking the restaurant with the worst service. I have now been there five or six times. Because we hope for improvement. And the view is so nice. But no! Here are some examples:
1. We book lunch for 20 people in chambre separé. There is a lot of sighing and everyone has to agree on a lunch. "Otherwise it won't work".
2. I bring an old good friend I haven't seen in a long time for a late lunch after the rush. The restaurant is very sparsely populated. We are instructed to sit at a high bench next to another couple. With a view, sure. But a little difficult to be able to talk. I ask for a table where we can sit opposite each other. Then we are assigned a small two-table in the middle of the restaurant without a view. I ask if we can sit by the window (a table for four) as there is no one in the room." No, it is not possible, because we can bring in new guests at any time." Need I say that no one came? No, because it was past 1 p.m.
3. I go up to the restaurant the night before and book a table for a farewell lunch with an older person. I want to make sure we get a good table and ask about the guest's garlic allergy - if there will be food to choose from anyway. "Sure, no problem! says the evening's head waiter. When we get there to eat, the music is loud. I ask if they can lower as I myself hardly hear what is being said. "No, we can't," greets the head waiter. I get to share my mobile screen with the guest who is not digitally used to using QR codes. For any paper menu in reserve for guests who are not so digital, after all, there is not. I already know that. We order and suddenly the garlic allergy is a big problem. There is hardly anything they can arrange. What about a salad? No, you can't really fix that either. In the end, the guest gets to choose a hamburger that they don't want. An incredibly embarrassing situation for me as host of the lunch. Still, no apology from the staff. VERY SAD THAT SUCH A NICE RESTAURANT SHOULD HAVE SUCH LOUSY SERVICE. Don't get it. We have pointed this out several times, but nothing happens. Time to join forces with other tenants in Stockholm01 and complain jointly and exercise our consumer power?

Works in the house (Stockholm01) and think so nice to have a sky bar and be able to invite a little nice to lunch sometimes – NOT. This is without joking the restaurant with the worst service. I have now been there five or six times. Because we hope for improvement. And the view is so nice. Bu... Show full »

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Dålig service, fick vänta länge, ingen som hämtade vatten eller fyllde på under kvällen. Vi fick ropa när vi ville ha mer dricka och även då glömdes det bort två gånger så vi fick ropa igen, maten var ingen höjdare. Tråkig meny. Hoppas på en ny meny och ny serviceminded personal

Dålig service, fick vänta länge, ingen som hämtade vatten eller fyllde på under kvällen. Vi fick ropa när vi ville ha mer dricka och även då glömdes det bort två gånger så vi fick ropa igen, maten var ingen höjdare. Trå... Show full »

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Skitig och äcklig toalett med piss på golvet. Hög musik som gjorde att man inte kund prata. frågade servitören om man kunde sänka. Han måste fråga och kom tillbaka för att meddela att det inte gick. Inte det minsta kundvänligt. Gå inte dit!

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Ordered a hamburger. Didn't say anything about it being strong, which it was, and ordered a well done and got in a bloody hamburger. My company ordered meat, they got three pieces that were different fried, when one of the company questioned whether there is no potato or any accessories, the waiter said no. He didn't ask if we wanted potatoes or anything else (like upsell) when we pointed out that there was nothing more, he just turned around and left. He didn't ask if we wanted anything to drink for the food, but we caught him running by, we ordered a bottle of red wine that he just put on the table, didn't pour or ask if anyone wanted to taste, no water we got to either.
Note, no menu in place, but you have to bring home the QR code app to access the menu on the phone. So, if you don't have an iPhone or android, you won't be able to see the menu.
I'm afraid we're skybar, but we're not going to eat here again. Poor food and poor service.

Ordered a hamburger. Didn't say anything about it being strong, which it was, and ordered a well done and got in a bloody hamburger. My company ordered meat, they got three pieces that were different fried, when one of the company questioned whether there is no potato or any accessories, the wa... Show full »

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Nice staff but really lousy food.

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Ett intressant servicefiasko.
Födelsedagsmiddag där personalen tappar använda bestick i famnen på jubilaren och hänvisar att hedersgästen själv skall leta upp hovmästare för ersättning.
Istället för att reducera notan eller bjuda på kaffet blir pensionären med gånghjälpmedel hänvisad att själv ombesörja kemtvätt.
Mycket svårt få kontakt med hovmästare och slutligen restautangchef som erbjuder att komma tillbaka på ”en kopp kaffe”.
Undermåligt bemötande och service.

Ett intressant servicefiasko.
Födelsedagsmiddag där personalen tappar använda bestick i famnen på jubilaren och hänvisar att hedersgästen själv skall leta upp hovmästare för ersättning.
Istället för att reducera notan eller bjuda p... Show full »

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After a long wait due to COVID, we finally got a booking in Sthlm's new cool sky bar. Full of anticipation, we were looking forward to eating, drinking and looking at the incredible views.
However, the visit was not at all what we had intended.
It started in the entrance where we were unbogged on the list because two of the company had already gone up.
Once up at the table, we had to grab the waitress to order a drink.
There were no menus but you should use a qr code on your mobile (my parents would not have been able to eat here at the time).
I ordered a sirloin and my company ordered a bacon burger that would be almost well done. I was not asked about the frying of the meat.
For the food we ordered a bottle of red. It was served by putting it on the table. The water you usually get, I had to go and get it myself at the bar.
When the food came in, my plate consisted of 3 pieces of meat, half a yellow onion, 2 split asparagus and 2 chili peppers. When I ask if there should be nothing more, I get the answer that what is on the plate is what you get. As a guest, I had expected that you could then have ordered french fries or potatoes for. The three pieces of meat were different fried, one was well done the other two were red.
The company's burgers were far from well done and also very strong, which the waitress knew about but did not announce at the time of ordering.
We chose to thank for us and took dessert in a different place.

If you want to have a drink and look at the view, this is a place you can go but I will never come here to eat again.

After a long wait due to COVID, we finally got a booking in Sthlm's new cool sky bar. Full of anticipation, we were looking forward to eating, drinking and looking at the incredible views.
However, the visit was not at all what we had intended.
It started in the entrance where we were... Show full »

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Spya på marken utanför toaletterna (låg kvar hela kvällen). Vin serveras i karaff, otrevlig servitris och en utsikt som inte kan skådas för de allra flesta

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Rude staff. Nice view.

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Fantastiskt fin utsikt men oj vilken personal/hovmästare. Otroligt otrevlig i tonen borde söka nytt jobb. Bor i närheten men går hellre över bron till söder och blir bemött på ett vänligt sätt. Tips: Man kan säga saker med ett leende.

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Ingen matupplevelse, en stjärna för fin utsikt.

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Extremely disinterested staff behind the bar, unpleasant , zero idea how to treat guests! From someone who works behind the bar himself, it's a disgrace! 300kr for a small bag of chips, some nuts, two pepsi and a beer on a glass that is Max 30 cl I can pay even if there are sick overpriced prices. But with the unpleasant bar staff, no thanks! Too bad for a nice place with the right location.

Extremely disinterested staff behind the bar, unpleasant , zero idea how to treat guests! From someone who works behind the bar himself, it's a disgrace! 300kr for a small bag of chips, some nuts, two pepsi and a beer on a glass that is Max 30 cl I can pay even if there are sick overpriced pric... Show full »

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Actually, the worst lunch experience ever. We were seven guests who pre-ordered lunch. Three of us ordered a dish of whitefish (a fish). The fish we got was you. I mean, preferably a different kind of fish. One of us had ordered smoked shrimp for 179.-. Was served three (3) pieces..... nothing more. Apart from the small amount for 179kr, the quality of the prawns was terrible. The small amount probably contributed to the absentia of food poisoning. The other three were served tasteless food of different varieties. Don't get here!

Actually, the worst lunch experience ever. We were seven guests who pre-ordered lunch. Three of us ordered a dish of whitefish (a fish). The fish we got was you. I mean, preferably a different kind of fish. One of us had ordered smoked shrimp for 179.-. Was served three (3) pieces..... nothing more. Show full »

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I'm sorry, but the only good thing was 1. The guard down there who helped you with the elevator go up to 2. the bartender who actually apologized for we had to wait maybe 30 min for our order to 3. View

The skybar should, in my opinion, do the right thing. The guy who received us was rude, I had to row for our fourth in our company would get up, there was a single person in the bar, there were small drinks (nothing special) for mkt money, charcuterie that we ordered was only charcuterie and expensive and the guy didn't even know what he was serving.

The view magical and everyone should visit places but I think many new places forget the value of good service - especially the first 2 weeks when opening!

I'm sorry, but the only good thing was 1. The guard down there who helped you with the elevator go up to 2. the bartender who actually apologized for we had to wait maybe 30 min for our order to 3. View

The skybar should, in my opinion, do the right thing. The guy who received us was... Show full »

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The view beautiful, décor ok, the drinks ok, the staff should be reviewed. Came across a very rude, snooty redhead who significantly lowered his grade. There were more guests reacting. boring!

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Utsikten är värt ett besök. Tyvärr är maten sådär, väldigt flottigt och definitivt inte i nivå med priserna. Service personalen är trevlig, hovmästaren går från ytligt ”trevlig” till ironisk och spydig.

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+ Magisk utsikt, trevlig miljö och goda drinkar.
- Tråkig musik, tråkig meny (valde att endast beställa från förrätts -och snacksmenyn pga av tråkiga varmrätter).

Men framförallt, helt bedrövligt bemötande av personal. Blir lite förvånad av att läsa att många upplever personalens service som bra. Jag och mitt sällskap kanske bara hade otur igår, men under all kritik att bli otrevligt behandlad av tre olika (en servitris och två bartenders) som dessutom var stationerade på tre helt olika platser i lokalen.
Vi fick inte ett endaste leende (endast ett formellt hej eller välkommen) sedan var det mest sammanbitet, suckande eller nästintill ögon som rullade.

Som sagt, under all kritik.

+ Magisk utsikt, trevlig miljö och goda drinkar.
- Tråkig musik, tråkig meny (valde att endast beställa från förrätts -och snacksmenyn pga av tråkiga varmrätter).

Men framförallt, helt bedrövligt bemötande av personal. Blir... Show full »

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Lousy food, but nice view!