Review of Kasai – by Sabrin G.
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I had higher expectations, but i was unfortunately disappointed. The food was perfectly ok, nice atmosphere, BUT when it came time to pay the bill, it suddenly became too difficult mathematics for the waitress. She came up with a bill of 811 kr. She returned with her receipt of 460.5. We thought it was strange and asked if something had gone wrong. She stood there as a question mark and tried to come up with various explanations that we had had drinks at the bar and that maybe that's what had gone wrong. I pointed out that 811 split sat out the 2015 she looked completely unsympathetic and started again asking if there is something wrong. We asked her to pick up the original bill to show the error, but then she says she had already thrown it away. What? Ok we chose to pay the wrong bill. When we put the bill together, it ended up at 422 per person, and not the 460 that she made us pay. It was unclear whether her actions were with ulterior motives or whether it was simply a question of ignorance of how to care for guests, but it lowered the entire rating. I have no problem paying tips, but don't want to be fooled by a waitress who obviously has trouble both counting and understanding communication with customers.
If the restaurant is going to try to have higher status, they should make sure to have professional staff.