Review of Hotel Diplomat Restaurang – by Caroline A.
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I'm so disappointed to have to update my previous 5 star favorite, but I've now visited 2 times in the last 4 months and it's been almost a disaster based on my expectations based on previous experiences, and what they promise. On one occasion my company is completely lost. Not only were we almost ignored at the bar but then had to wait 45 minutes for 3 toast skagen (and after 2 questions about how long we can expect to wait for the food). The second time, the overall experience was simply not what it should be. Confused service that, among other things, delivered the wrong food, and that they then charged for 6 separate glasses of bubbly when we ordered a bottle, to name two examples. I'm very sad but I've more or less lost the urge to get back to a previous favorite. I can't stand how cumbersome and unreliable it has become.