Reviews of Himlen

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When a waiter in the sky bar spilling out a glass in your lap is more than a napkin to wipe with. No audible excuse or proposal for compensation. When prompting for this may be that it is not company policy and then mocking looks from the bar staff the rest of your stay. Offensive in an outrageous way.

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Utsikten är verkligen inte värt bemötandet!!

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Absolut den sämsta burgaren jag ätit. Blev magsjuk efter. Dålig service. Allmänt riktigt dåligt, förutom utsikten. Förstår knappt hur man lyckas göra en så otroligt usel burgare

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My first visit was good, the food was good and the view is amazing, however, we felt that the service was not really on top even then..
However, it is nowhere near so poor the service was my second time that I planned a visit.
A booking was made by phone for my birthday dinner for a slightly larger party. That's why I asked for a long table by the window that we could sit together at.
And got in response that there were no problems and would be arranged.
More info than that I did not get, more than that an email would be sent to me with booking confirmation.
Indeed, an email will come later that I need to confirm.
All of a sudden I see that we first of all need to order either 2 rätter or 3 course for our visit.
Then they have also written that my party of 10 p will have to sit at two separate tables ( even though I have been promised something else first)
And finally I see that a cancellation must be made no later than 3 days before the booked date otherwise I will be charged 450 SEK per person?!
None of this was mentioned on the phone in connection with the booking, and that none of this that I received in emails afterwards was on the website. Had I known that my party will be allowed to sit at two different tables, MUST order either 2/3 course and that cancellation is valid 3 days before otherwise I will be charged 450KR per person, I had never called and booked in the first place.
When I call the restaurant to explain my concerns and find a good solution, I just get bad treatment and the guy has a very good tone throughout the conversation. It was the same for my friend when she called there because she too found a good solution, then the guy spoke to her in a condescending way and expressions like "Little Old Lady"
I've been working in a restaurant for years and I know how tough the profession can be.
But speaking and treating a guest in the way I've been treated is beneath all the criticism.
Have never felt the need to write a review but this is the first time I felt that the service has been so bad that it is needed.

We finally had to cancel the table without charge, which I am very relieved to see when I did not want to visit this restaurant anymore. Very sad that such a nice place with so much potential falls because of its poor service. The only thing that would bring me and my company back is if they made changes among those who are employed today.

My first visit was good, the food was good and the view is amazing, however, we felt that the service was not really on top even then..
However, it is nowhere near so poor the service was my second time that I planned a visit.
A booking was made by phone for my birthday dinner for a slightl... Show full »

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Hey, everybody! Vegetarian or vegan? ESCAPE AS FAST AS YOU CAN. Burnt broccoli, hazelnut o dry lentils. Oh, shit.

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Unfortunately, it did not turn out as I had expected..
The staff were very friendly and helpful. We told the staff that if there is another free table then please say so, but then she said (unfortunately all tables are fully booked)! After a few minutes, two (Swedes) who were also dissatisfied with the sitting place and the staff were able to move them to another table!!! SHE DIDN'T EVEN SAY SORRY! No when we ate clearly, the staff came directly with the invoice without asking if we want to eat dessert ... !!?

EDIT: When I booked a table, I said that my boyfriend's birthday and would very much like a nice view..

Unfortunately, it did not turn out as I had expected..
The staff were very friendly and helpful. We told the staff that if there is another free table then please say so, but then she said (unfortunately all tables are fully booked)! After a few minutes, two (Swedes) who were also dissatisfied... Show full »

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The staff at this restaurant is probably the absolute worst attitude I have ever seen in my entire life. May I add that I myself worked in service for 10 years and seen most of it. Someone needs to school these heavy apologies to service personnel as soon as possible. Comments such as "what is it you don't understand?" asked if we could change the table comes as a shock and grin when we leave the table. Specifically, a blonde haired girl and a guy with blond backslick is the comment applies. I will never set foot in this place again because of them, either as a private guest or in the company of customers.

The staff at this restaurant is probably the absolute worst attitude I have ever seen in my entire life. May I add that I myself worked in service for 10 years and seen most of it. Someone needs to school these heavy apologies to service personnel as soon as possible. Comments such as "what is... Show full »

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My experience with the restaurant is a nice view, mediocre food and lousy service. Attitude on the staff which means that you almost do not dare to ask for anything. Have eaten there twice and twice I have got the wrong check.

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The view is fantastic, the service is the worst in town! Utterly bored grumpy man who barely looks in our direction at any time, in the end we get to order. He comes with a bottle of Riesling and pours up right away, no one is offered tasting.. Late on, we get food, then we finally nag to us the bill to go! And then another guy comes and takes the card and disappears off to the cashregister with it! Eehhh, dosa?? Hasn't this restaurant invested in paidosor..?
No fy what boring types, completely uninterested in service, who have been employed in this fine restaurant at the top of Stockholm! It wasn't even full, it was a Tuesday night!

The view is fantastic, the service is the worst in town! Utterly bored grumpy man who barely looks in our direction at any time, in the end we get to order. He comes with a bottle of Riesling and pours up right away, no one is offered tasting.. Late on, we get food, then we finally nag to us the bil... Show full »

The view is amazing however the service is just chocking. The attitude of the staff is horrendus. To say they're rude would be an understatement and the guy behind the bar is obivously in a job he doesn't like.

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It is not enough with great views (especially when it's foggy) or even good food if the service is so extremely bad that it is embarrassing and makes me mad at the same time.

I have eaten both lunch and dinner in the sky, and shaken the buttocks in the bar. You might just go here for the view, it is not the default but I thought the service would have dropped so much that it became embarrassing.

Me and hubby decided late lunch and 12.50 we come up at the same time as another pair. They had booked a table at 13.00 and we were also promised to fit. Then time to go. It is half empty in the premises and 3 people who work + a which seems to handle the disk and go with the food, it was an empty table with full disk on but nobody seemed to care about that. Nobody comes up to us and 13.12 goes the second pair , we should also be done but I cooked inside and was hungry. After a couple of minutes asking another in service if we wait for a table. VA? We have sat and waited over 25 minutes and you think we're not waiting on tables. I snäser for and we get a table. The first waitress comes, give us menus and apologize. I reply "you know that the other company went huh?". She gets totally nonplussed.

We get water and ordering; I am a burger and husband cabbage rolls. After a while, the two cabbage rolls. I say that I did not order it and the service says "joho, you said two stuffed cabbage." I sigh and reminds him and he comes at it. By now it is almost ridiculous. Desktop disk are still there plus all other tables as well, which is now starting to become empty. My food comes from. The food was good, no doubt about it but it is not enough.

As to a collective signal starts the pick of all tables at once. Why they would rather have a dirty full restaurant instead of a couple of clear desk, I can not answer and I don't care.

We order cappuccino and in comes two cups with hot content. Imagine caffe con leche rather than cappuccino.

One could think that it is the end to rubbish now but oh no. The husband goes to pay and it's not until we're going to go as he explains that they first took charge for two Stuffed Cabbage and a burger. Zero track is the slogan. Nice enough so they don't charge for coffee or bubbly but the damage is already done.

It will take until I put my foot here again and if I should start taking up points for improvement is the service. I know how carefully the owner is keeping the budget, there is money to be saved by having efficient Dinnerware-staff to his job. Imagine being able to have omsittningar on all tables with the satisfied guests ...

It is not enough with great views (especially when it's foggy) or even good food if the service is so extremely bad that it is embarrassing and makes me mad at the same time.

I have eaten both lunch and dinner in the sky, and shaken the buttocks in the bar. You might just go here for t... Show full »

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4 pers på middag på vån 25 (under Skybar)
-riktigt dålig service, ouppmärksamma och osynkade
- dålig koll på allergener i maten
- fick stå utanför och vänta på vårt bokade bord
- fick sen bordet längst in, typ en halvmeter från luckan där serveringspersonalen sprang och hämtade alla rätter. Oerhört rörigt och störande.
+god mat
+utsikten

4 pers på middag på vån 25 (under Skybar)
-riktigt dålig service, ouppmärksamma och osynkade
- dålig koll på allergener i maten
- fick stå utanför och vänta på vårt bokade bord
- fick sen bordet längst in, typ... Show full »

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Dinner at Grill & Cocktail, 26th floor. The view was more magnificent than the service unfortunately... the food was good (when it finally arrived) but if we go here again it will be only for drinks. We got a window seat and had it not been for the clouds, the sunset would have been amazing. Can imagine that the view is even more impressive on a starry evening!

Dinner at Grill & Cocktail, 26th floor. The view was more magnificent than the service unfortunately... the food was good (when it finally arrived) but if we go here again it will be only for drinks. We got a window seat and had it not been for the clouds, the sunset would have been amazing. Show full »

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Coctailbaren is a very magic view over Stockholm and just as you go there for the view. The service and the drinks are as highly mediocre but usually poor, prices are high, however.

The restaurant was very good when it first opened but now also a boring story.

Summa sumarum: go here and grab a beer and watch the sun set over Stockholm but then one should find itself further.

Coctailbaren is a very magic view over Stockholm and just as you go there for the view. The service and the drinks are as highly mediocre but usually poor, prices are high, however.

The restaurant was very good when it first opened but now also a boring story.

Summa sumarum: go her... Show full »

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Little disappointment though. The food did not hold the highest quality and the service was somewhat inadequate. The staff were very friendly and helpful. Sorry for a place that has such a sick high potential.

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As cocktail bar-fantastic. As candlelight dinner mediocre. For expensive pricing on for bad food. The service is not affiliated with the fine image the restaurant trying to view. The only thing that was great is something they do not control over the view.

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Nice view, cozy place, unpleasant staff

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Super utsikt! Blir aningen trångt ibland !

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Have not eaten here, only drinking cocktails. Drinks are great but rating drops due to congestion, it takes an awful long time to get drinks and that it costs more than what it tastes like.