Reviews of Himlen

This text has been translated automatically. Show original »

When a waiter in the sky bar spilling out a glass in your lap is more than a napkin to wipe with. No audible excuse or proposal for compensation. When prompting for this may be that it is not company policy and then mocking looks from the bar staff the rest of your stay. Offensive in an outrageous way.

Translate to English »

Utsikten är verkligen inte värt bemötandet!!

Translate to English »

Absolut den sämsta burgaren jag ätit. Blev magsjuk efter. Dålig service. Allmänt riktigt dåligt, förutom utsikten. Förstår knappt hur man lyckas göra en så otroligt usel burgare

This text has been translated automatically. Show original »

My first visit was good, the food was good and the view is amazing, however, we felt that the service was not really on top even then..
However, it is nowhere near so poor the service was my second time that I planned a visit.
A booking was made by phone for my birthday dinner for a slightly larger party. That's why I asked for a long table by the window that we could sit together at.
And got in response that there were no problems and would be arranged.
More info than that I did not get, more than that an email would be sent to me with booking confirmation.
Indeed, an email will come later that I need to confirm.
All of a sudden I see that we first of all need to order either 2 rätter or 3 course for our visit.
Then they have also written that my party of 10 p will have to sit at two separate tables ( even though I have been promised something else first)
And finally I see that a cancellation must be made no later than 3 days before the booked date otherwise I will be charged 450 SEK per person?!
None of this was mentioned on the phone in connection with the booking, and that none of this that I received in emails afterwards was on the website. Had I known that my party will be allowed to sit at two different tables, MUST order either 2/3 course and that cancellation is valid 3 days before otherwise I will be charged 450KR per person, I had never called and booked in the first place.
When I call the restaurant to explain my concerns and find a good solution, I just get bad treatment and the guy has a very good tone throughout the conversation. It was the same for my friend when she called there because she too found a good solution, then the guy spoke to her in a condescending way and expressions like "Little Old Lady"
I've been working in a restaurant for years and I know how tough the profession can be.
But speaking and treating a guest in the way I've been treated is beneath all the criticism.
Have never felt the need to write a review but this is the first time I felt that the service has been so bad that it is needed.

We finally had to cancel the table without charge, which I am very relieved to see when I did not want to visit this restaurant anymore. Very sad that such a nice place with so much potential falls because of its poor service. The only thing that would bring me and my company back is if they made changes among those who are employed today.

My first visit was good, the food was good and the view is amazing, however, we felt that the service was not really on top even then..
However, it is nowhere near so poor the service was my second time that I planned a visit.
A booking was made by phone for my birthday dinner for a slightl... Show full »

This text has been translated automatically. Show original »

Hey, everybody! Vegetarian or vegan? ESCAPE AS FAST AS YOU CAN. Burnt broccoli, hazelnut o dry lentils. Oh, shit.

This text has been translated automatically. Show original »

Unfortunately, it did not turn out as I had expected..
The staff were very friendly and helpful. We told the staff that if there is another free table then please say so, but then she said (unfortunately all tables are fully booked)! After a few minutes, two (Swedes) who were also dissatisfied with the sitting place and the staff were able to move them to another table!!! SHE DIDN'T EVEN SAY SORRY! No when we ate clearly, the staff came directly with the invoice without asking if we want to eat dessert ... !!?

EDIT: When I booked a table, I said that my boyfriend's birthday and would very much like a nice view..

Unfortunately, it did not turn out as I had expected..
The staff were very friendly and helpful. We told the staff that if there is another free table then please say so, but then she said (unfortunately all tables are fully booked)! After a few minutes, two (Swedes) who were also dissatisfied... Show full »

This text has been translated automatically. Show original »

The staff at this restaurant is probably the absolute worst attitude I have ever seen in my entire life. May I add that I myself worked in service for 10 years and seen most of it. Someone needs to school these heavy apologies to service personnel as soon as possible. Comments such as "what is it you don't understand?" asked if we could change the table comes as a shock and grin when we leave the table. Specifically, a blonde haired girl and a guy with blond backslick is the comment applies. I will never set foot in this place again because of them, either as a private guest or in the company of customers.

The staff at this restaurant is probably the absolute worst attitude I have ever seen in my entire life. May I add that I myself worked in service for 10 years and seen most of it. Someone needs to school these heavy apologies to service personnel as soon as possible. Comments such as "what is... Show full »

This text has been translated automatically. Show original »

My experience with the restaurant is a nice view, mediocre food and lousy service. Attitude on the staff which means that you almost do not dare to ask for anything. Have eaten there twice and twice I have got the wrong check.

This text has been translated automatically. Show original »

The view is fantastic, the service is the worst in town! Utterly bored grumpy man who barely looks in our direction at any time, in the end we get to order. He comes with a bottle of Riesling and pours up right away, no one is offered tasting.. Late on, we get food, then we finally nag to us the bill to go! And then another guy comes and takes the card and disappears off to the cashregister with it! Eehhh, dosa?? Hasn't this restaurant invested in paidosor..?
No fy what boring types, completely uninterested in service, who have been employed in this fine restaurant at the top of Stockholm! It wasn't even full, it was a Tuesday night!

The view is fantastic, the service is the worst in town! Utterly bored grumpy man who barely looks in our direction at any time, in the end we get to order. He comes with a bottle of Riesling and pours up right away, no one is offered tasting.. Late on, we get food, then we finally nag to us the bil... Show full »

The view is amazing however the service is just chocking. The attitude of the staff is horrendus. To say they're rude would be an understatement and the guy behind the bar is obivously in a job he doesn't like.