Review of Il Caffè Drottninggatan – by Jenny B.
This text has been translated automatically.
Usually never write reviews and rarely complain öht but got so incredibly bad treatment when I was at Il caffé with my kids that I just have to. I get there, humbly ask to park the wagon when I know that families with children can be a nuisance in cafés and then go to the cashier. There I order buns, coffee on two päronjuicer. When I get to the table and my children taste, they point out that it was persikajuice. I go back and say that I happened to get a fault whereupon the nice girl who serviced us immediately offers us new. Then her colleague says, ' You cannot just get, you have to pay '. Then I say that it was not our mistake but that I could check when I got them and can pay. The nice girl says that I of course get them. I then ask if I should take back the wrong ones opened but she says that we can keep them with. I go and coffee but feel uneasy because the man in the staff obviously thinks that we have made mistakes in some way . When we have finished coffee, the children have been drinking the two small juices. Then the male café worker comes up to me and says, "You drank up all the juice, but you did not pay for it." I get completely fazed and sad and angry at him and say type "Do you mean seriously". He continues to fuss against a moment and makes me almost cry. It's as if he wants to sham me and claim that I would put in systems to get extra free juice to my kids. I ask the guests next door who followed the drama if they think I made something wrong. They say they've never seen anything like bad service behavior. I go from there both angry and sad, it's like hard enough to go to the coffee shop with two children without being sham. Would have liked to pay 40:-extra or what the juices can now have cost to avoid this experience that destroyed the rest of the EM for me.