Review of Café Rival – by My J.
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The food is very good, the wine cool and of good quality, the view of the square wonderful and the location unbeatable! But the overall experience was a bit of a disaster.
We were there for a lunch and the staff was rude and unhelpful. They forgot our food and we waited for lunch for over an hour. I had a stroller with me and got in an unpleasant way to know that I was not welcome to sit inside. Wanted to put me out, but when I placed the wagon in the aisle, I was told that I then covered the emergency exit. This while a celebrity three feet away had placed his wagon just in front of the emergency exit and in an even worse position than me. Something the staff responded "Oops, we haven't seen" even though they almost stumbled across the celebrity-wagon every time they went out with food. After a lot of Mecca and some other nice guests who moved about, we still got a place. But although the food was good, it did not weigh up the unpleasant response we generally got from all staff.