Reviews of Max Mara

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Bought several coats from Max Mara before. We tested this shop, very poor service. Uncommitted staff, we asked if a coat in smaller size and the shop assistant downloaded another in that color we did not demand as well as the wrong model and said "I downloaded what was closest, the color is a bit off but you understand the size". Max Mara on NK Although smaller assortment but better service and dedicated staff who also call other stores if the need exists!

Bought several coats from Max Mara before. We tested this shop, very poor service. Uncommitted staff, we asked if a coat in smaller size and the shop assistant downloaded another in that color we did not demand as well as the wrong model and said "I downloaded what was closest, the color is a b... Show full »

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Love Max Mara. An amazing fashion house as long as you are happy with the product. Have just tried to return a coat, clear and obvious defect of the store's alarm. A simple return? No! Max Mara Stockholm thinks I should wait a few weeks (?!) to get the return possibly approved. As long as I get to be out there with the money for a product I can not use. So here's a little warning: ask to look at the product after the retail staff alerted of it!

Love Max Mara. An amazing fashion house as long as you are happy with the product. Have just tried to return a coat, clear and obvious defect of the store's alarm. A simple return? No! Max Mara Stockholm thinks I should wait a few weeks (?!) to get the return possibly approved. As long as I get... Show full »