Reviews of Centralbadet

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First would like to add that would give 0 stars if only it were possible. Have bought 12 times punch cards that I should be able to use sunday - fr . When I arrive, only those who bought "representatives" are allowed to enter and I, who had already paid for my visit, had to place myself on the queue?? Not that I would have been able to go out into town, but you had to sit in their premises, sit and wait. After 3 hours of waiting, when no entry had been made, I walked towards the front desk upset about the situation. Asked that what happens to my punch card if I can't use it if every time it is the same that I have to wait at least 3 hours and still I'm not guaranteed to get a place. Will I get my money back?." No, you can't," was the answer. "So you refuse to let me in and give seats to those who pay an extra 100 SEK for it and I have to wait at least 3 hours to get in? I have no possibility whatsoever wait every time 3 hours to get into the spa that I already paid for "yes, we will let you in but later and it's free choice to stay and wait, you won't get money back" replies the teacher at the service desk smiling on her face. That Centralbadet can waste my time 3 hours every time I visit them is incomprehensible. I can't do anything during the hours I'm waiting. This cannot be a completely objective way of dealing with the situation towards customers who have already paid for their visits. Tomorrow I'm going to file a complaint against consumer guidance and take the case further, there must be something that is reasonable but this what the center expects from customers who have already paid for their visit is completely sick!!

So bad treatment, customer service, organized. You can't put people in a queue, but make sure in the current situation that no matter what you have bought, each person can stay in the spa for only 3 hours or something similar. Organize a little better that those who are in the queue can get in during a reasonable waiting time. Centralbad's handling of the situation is really beneath all criticism. Ready to vomit on the reception! Dumbest comments I've heard in a long time, behind the service desk. I wonder who is the boss behind idiotism, fire them and get someone with sensible solutions.

First would like to add that would give 0 stars if only it were possible. Have bought 12 times punch cards that I should be able to use sunday - fr . When I arrive, only those who bought "representatives" are allowed to enter and I, who had already paid for my visit, had to place myself on... Show full »

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Grew up in Stockholm but has not visited Centralbadet until now. A little strange anyway, especially considering how poor the spa range is in Stockholm.

The first impression is really great. The small courtyard leading to the entrance of the historic old house in which Centralbadet is located is incredibly nice. The whole place is very old school, genuine and authentic. Some details could possibly be freshened up a little, but overall everything is very nice. Likes that you have put some energy on all the roofs around the premises, not least in the changing rooms.

Now we were here in corona times, and I thought it felt quite right with people. I don't know how much they would have cut back on people, but if, for example, there had been twice as many there, it would probably have felt crowded..

The range is good. They probably have 5 different types of saunas - best I liked the steam/aroma variant. There is a hot tub, hot pool, cold bath (which was really cold, coldest I have ever tried), foot baths and of course the gem of the room - the large swimming pool. The latter is really nice. Perfect temperature (always think these indoor pools tend to be a bit too cold).

Took a 50 min sports massage. That's good. The guy who massaged me definitely had some education beyond regular massage. Liked that he kept telling us what he was doing and why, how the body's muscles are connected, etc.

Coming back!

Grew up in Stockholm but has not visited Centralbadet until now. A little strange anyway, especially considering how poor the spa range is in Stockholm.

The first impression is really great. The small courtyard leading to the entrance of the historic old house in which Centralbadet is locat... Show full »

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The service in this place is absolutely terrible. Do not visit!!!!

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Fantastisk brunnsbad in i Stockholm.
Mycket trevligt och inspirerande plats.

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As soon as you turn off from Drottninggatan towards the courtyard, the tranquility is so close to the bustle but quiet and harmonious. When you get closer to Ecobaren, centralbadet's restaurant, it is difficult to navigate to the reception. There are several small walkways with stairs up and down.

The staff is nice and you get good help. It strikes me, however, that this place hasn't changed since I was here 6-7 years ago. Green and dark red tile as well as dark large wooden sections. Crowded and narrow. When you have found your way down to the bath, you will be greeted by a collection of bathrobes, slippers and towels. Plus because you get two towels and the slippers are stable and fit well on the foot. Now I like fluffy towels and these are somewhat strive but perfectly okay.

The dressing room itself is small and if you happen to end up with more than 3 close to each other, it becomes easy to claustrophobia. Good that there are hair dryers to borrow but would have liked a better surface to set off stuff. And that in 2021 they are a flat and a curling iron can you have too?

The shower room itself is small and if you are not completely comfortable in standing naked with strangers, this can become a problem. I ended up in a shower with terrible water pressure so had to test different showers so I could get all the shampoo out. There is body soap with chamomile nice and then what it markets as shampoo, but if you read on you can use it as body soap as well. It is of peppermint, swine pain to get in the eyes, comfortable for the scalp. If you have sensitive hair, it becomes easily frizzy. HINT! BRING YOUR OWN CONDITIONER. There's no one.

There are two different pool areas. A larger pool and an area with small pools. There is a swimming pool you can walk through with cold water very refreshing even if you are a real bathing pot. There are several different saunas and light therapy but most of it feels quite B. There is a lack of luxury on all levels for you to want to hang out there longer.

I took a massage that was super, I felt safe and well treated. It has a wide range of treatments. However, I feel that it is in the stingiest team that the entrance to the bath itself is not included but must be paid separately. Overall very overpriced.

In general, I probably won't visit Centralbadet again in the first place, will not wish for gift cards there either.

As soon as you turn off from Drottninggatan towards the courtyard, the tranquility is so close to the bustle but quiet and harmonious. When you get closer to Ecobaren, centralbadet's restaurant, it is difficult to navigate to the reception. There are several small walkways with stairs up and d... Show full »

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First visit and I am very satisfied! Beautiful spa facility, different types of hot & lovely sauna, super good treatment of the staff, one of the best massages I have been to and good food.

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I've been here 3-4 times and hated it every single time.
And yes, you might ask why I've come here several times. Unfortunately, I've been plus 1 every single time, when I received it as a gift and didn't want to be ungrateful. Just because you're a woman doesn't mean you love SPA.

The place is simply horrible, claustrophobic, boring, uninspiring and wasted time.
I didn't feel relaxed at all, quite the opposite. You must not talk, breathe or show any signs of life.
The food is :(

If you want to be more stressed than you usually are, you should visit the central bath.

I've been here 3-4 times and hated it every single time.
And yes, you might ask why I've come here several times. Unfortunately, I've been plus 1 every single time, when I received it as a gift and didn't want to be ungrateful. Just because you're a woman doesn't me... Show full »

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I gave away a couple of gift cards for Christmas.
These have not been able to be fully used for a couple of years due to Corona and a long period of renovation.
Once we use these, it does not work to book online 😲
May kindly sit in a 40 minute telephone queue to find out that they will help me on the spot.
Not the first time it's messed with Centralbadet.
What disappoints me the most is their unwillingness to compensate in the slightest for the hours of trouble and stress their substandard solutions cause.
You have to make do with their hollow excuses and an annoyed feeling about the visit.
What was supposed to be relaxation became stress and irritation.

I gave away a couple of gift cards for Christmas.
These have not been able to be fully used for a couple of years due to Corona and a long period of renovation.
Once we use these, it does not work to book online 😲
May kindly sit in a 40 minute telephone queue to find out that they will h... Show full »

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Lovely spa centrally located right on Drottninggatan, but a bit secret with entrance through a cozy park with fish swimming in the pond in the park.

Lovely treatments. Large selection of saunas and pools.
You can feel the wings of history in the walls. The best is the swimming pool from 1904!

Lovely spa centrally located right on Drottninggatan, but a bit secret with entrance through a cozy park with fish swimming in the pond in the park.

Lovely treatments. Large selection of saunas and pools.
You can feel the wings of history in the walls. The best is the swimming pool fr... Show full »

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Fantastic visit. Nice staff, nice spa, fresh, stylish with a relaxing atmosphere. Perfect activity to do alone or with someone you like.

Can also recommend their restaurant highly. Very good vegan and organic options!

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Had an amazing massage here! Really cozy lunch spot and good food 😍

To begin with. On the day of reservation my boyfriend got sick, the support told him the visit is non refundable and we can’t change the date due to sickness. Later on they agreed to change the date just after showing a certificate from doctor. Like what???
So we were at Centralbadet today and one thing I can say for sure- it’s not worth the money.
The lady handing out the towels had such an attitude and she wasn’t nice to us.
Most of the staff didn’t speak Swedish and English as well. We had troubles communicating.
The place is very crowded, why let so many people in at the same time.
What you got doesn’t match the price, you get access to one pool, weird jacuzzis and foot bath. The only thing I liked is the saunas.
When I came in the changing roomed there were no shelf’s for shoes so the shoes were laying all over the place and it was impossible to go.
The whole building is confusing, you go up and down and to get to restaurant you need to go floor down and floor up?
The sun terrace is another story…. I thought it would be something there but no. There was no good signing. To get up there you go through a living house with apartments??? So anyone can see you half naked. I came up there and it was just snow and the workout machines covered in snow (rust?).
It was also quite weird that the restaurant is both for spa clients and just everyone.
If you want to see beautiful architecture and that’s it- it’s the place for you. If you’re expecting a nice relaxing experience I recommend to choose another place.

To begin with. On the day of reservation my boyfriend got sick, the support told him the visit is non refundable and we can’t change the date due to sickness. Later on they agreed to change the date just after showing a certificate from doctor. Like what???
So we were at Centralbadet today... Show full »